Professional, Fast and Efficient On-site Support.

When on-site service is essential, JamesNetworks answers the call.

When on-site Support is needed, JamesNetworks prides itself on professional, friendly on-site, computer and network technical support. Our Remote Hands mindset help deliver a better support experience than our competitors, who often send a different engineer each time to help you out. Our approach of using “Techs in Training” as Remote Hands help more experienced engineers remotely diagnose your problem. Having a laptop and a broadband card insures that onsite staff from James Networks is accessing those higher level engineers so you get the fastest time to recovery available.

Our on-site support service offers the same expert troubleshooting and system maintenance as our Remote Support, but we’ll be working on location.

On-site services include expert support in:

• Network diagnostics and troubleshooting
• Network administration
• Support coverage when IT staff is on vacation or training
• Eliminating virus or spyware outbreaks
• New computer setup, configuration, and upgrades
• Systems and network design, planning, deployment, upgrades, migrations, and moves
• IT performance measurement and optimization
• Technology and product advice, recommendations and assisted purchasing
• Internet access and services selection, setup and installation assistance

Contact us to get started.

Contact JamesNetworks and find out how we can provide you with the technology guidance you need to keep your business moving forward.
Contact us online, or call 913.440.4831